Siebold Success Network interviews Jim Cathcart
I’m excited to announce the new Mobile App for Relationship Selling!
This $7.99 tool has over $250 worth of training resources within it. We have incorporated 150 short sales messages from my 12 CD Relationship Selling Sales Readiness Series plus the entire 240 page hardcover book of Relationship Selling in PDF form for your easy access via your iPhone, iPad, laptop or other mobile device.
I’m thrilled to bring all of this to you so affordably. Please review the app and let me know what you think. I’d love to hear your feedback and will happily support your sales growth in whatever ways I can.
To order this exciting new App with 9 1/2 hours of audio messages and the full ebook click here now.
Jim Cathcart
Yesterday I was interviewed by Phil Taylor for the Goal Achievers Network. Here’s the link,
I hope you enjoy it and get many good ideas as to how to keep yourself and others motivated.
PRESS RELEASE
by Motivation Expert, Jim Cathcart
How many of your customers have over 5000 followers on Linked-in, Facebook or Twitter? So, instead of telling five people about their service hiccup with you, they can now instantly tell a thousand times that number! It would not take many unhappy customers to cut a sizeable dent in your bottom line and brand reputation. With customer expectations up 33% over this time last year, you are very vulnerable to a today’s wired and potentially dangerous customers.
Wired and dangerous is the picture of today’s new normal customer. Customers are wired in two ways—they are edgy, impatient and quick to exit on the slightest hiccup, like they’ve had too much coffee. But, they are also wired in the sense they have the Internet-enabled capacity to communicate instantly with hundreds or thousands of other customers. Their influence-power also makes them dangerous. If they receive poor or impersonal service they talk back—with a single snarky video or damning review gone viral, they can bring down an entire company.
Wired and Dangerous: How Your Customers Have Changed and What to do about it is a must-read for anyone with customers in this cyber age. Zappos CEO Tony Hsieh raved about this book; Lou Dobbs declared it “an irresistible page turnings look at today’s empowered customer.” I am happy to recommend this new book written by my friends Chip Bell and John Paterson. Count on it giving you a whole new look at how to serve today’s new normal customer in today’s not-so-normal world.
In this provocative book, they provide a tested formula for transforming today’s edgy customers into eager partners. Using real-world examples, they detail powerful ways to bring harmony to a relationship that was out of whack even before the Internet. I hope you will buy a copy and recommend it to your friends. Be forewarned: get ready for a wild ride!
Chip R. Bell
214-522-5777