Archive for the ‘ Books by Jim Cathcart ’ Category

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Dr. Alok Trivedi interviews Jim Cathcart on the history of the speaking profession and what it takes to create sustainable success in this industry.

Hear the stories of Earl Nightingale, Og Mandino, W. Clement Stone, Bill Gove and others  as Jim tells how he entered and mastered the speaking business.

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I’m excited to announce the new Mobile App for Relationship Selling!

This $7.99 tool has over $250 worth of training resources within it. We have incorporated 150 short sales messages from my 12 CD Relationship Selling Sales Readiness Series plus the entire 240 page hardcover book of Relationship Selling in PDF form for your easy access via your iPhone, iPad, laptop or other mobile device.

I’m thrilled to bring all of this to you so affordably. Please review the app and let me know what you think. I’d love to hear your feedback and will happily support your sales growth in whatever ways I can.

Click the image to Order the App for just $7.99

To order this exciting new App with 9 1/2 hours of audio messages and the full ebook click here now. 

Jim Cathcart

 

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Yesterday I was interviewed by Phil Taylor for the Goal Achievers Network. Here’s the link,

I hope you enjoy it and get many good ideas as to how to keep yourself and others motivated.

Listen to internet radio with Phil R Taylor on Blog Talk Radio

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PRESS RELEASE

From Cathcart Institute, Inc. , Thousand Oaks, CA, USA
Contact: Jim Cathcart, CEO  800-222-4883
34 Years of Helping People Grow


June 16, 2011 marks the 34th Anniversary of Cathcart Institute, Inc. of Thousand Oaks, California.
Over 2,700 clients worldwide in a vast array of industries have been improved through the motivation
and training of Cathcart Institute, Inc.
Best known for its founder, Motivation & Sales Expert, Jim Cathcart, the Hall of Fame Professional Speaker,
and Author of 15 books including 2 international bestsellers: Relationship Selling and The Acorn Principle.
Cathcart Insitute, Inc. is the original source of the book, system and concept known worldwide as
“Relationship Selling.” Mr. Cathcart first authored this book in the early 1980s and has published it in
many forms; print, audio & video over the past 34 years.
Cathcart is the past national president of the National Speakers Association, a worldwide professional society
for those who earn their living by delivering keynote speeches, seminars and leading meetings. He is the Author
of The Acorn Principle, another worldwide best seller now translated into multiple languages.
Among professional speakers Jim Cathcart is one of the most decorated and accomplished of all. He has been inducted
into the Speaker Hall of Fame, received the Certified Speaking Professional designation, and received The Golden Gavel Award from Toastmasters International, The Cavett Award, Lifetime Achievement Award, Legends of the Speaking Profession Award, and had the Jim Cathcart Service Award named in his honor.
He has also been chosen as one of the Top 5 Speakers on Sales & Service via internet survey for both 2010 and 2011. Selected as ”One of the Top 100 Minds in Personal Development” by Executive Excellence Magazine.
Jim Cathcart is still actively speaking worldwide to large and small audiences. In the past 18 months he has delivered seminars and keynotes in: Macau, China; Warsaw, Poland; Santiago, Chile; Panama City, Panama; San Juan, Costa Rica; Bogota, Colombia; Caracas, Venezuela; Sitka & Juneau, Alaska; Vancouver, Canada; Cabo San Lucas, Mexico and throughout the domestic USA.
Additionally, Jim Cathcart is a rock & roll guitarist and singer plus an active civic leader.
For information on Relationship Selling or Cathcart Institute, Inc. visit their website http://Cathcart.com or cathcartinstitute on Linkedin.com,
jimcathcart on Facebook.

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by Motivation Expert, Jim Cathcart

How many of your customers have over 5000 followers on Linked-in, Facebook or Twitter?  So, instead of telling five people about their service hiccup with you, they can now instantly tell a thousand times that number!  It would not take many unhappy customers to cut a sizeable dent in your bottom line and brand reputation.  With customer expectations up 33% over this time last year, you are very vulnerable to a today’s wired and potentially dangerous customers.

Wired and dangerous is the picture of today’s new normal customer. Customers are wired in two ways—they are edgy, impatient and quick to exit on the slightest hiccup, like they’ve had too much coffee.  But, they are also wired in the sense they have the Internet-enabled capacity to communicate instantly with hundreds or thousands of other customers.  Their influence-power also makes them dangerous.  If they receive poor or impersonal service they talk back—with a single snarky video or damning review gone viral, they can bring down an entire company.

Wired and Dangerous: How Your Customers Have Changed and What to do about it is a must-read for anyone with customers in this cyber age.  Zappos CEO Tony Hsieh raved about this book; Lou Dobbs declared it “an irresistible page turnings look at today’s empowered customer.”  I am happy to recommend this new book written by my friends Chip Bell and John Paterson.  Count on it giving you a whole new look at how to serve today’s new normal customer in today’s not-so-normal world.

In this provocative book, they provide a tested formula for transforming today’s edgy customers into eager partners. Using real-world examples, they detail powerful ways to bring harmony to a relationship that was out of whack even before the Internet. I hope you will buy a copy and recommend it to your friends.  Be forewarned:   get ready for a wild ride!

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Chip R. Bell

chip@chipbell.com

214-522-5777

www.chipbell.com

 

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