Dear friends, I read a ton of books. So, it’s not often that I find myself surprised and delighted to the point where I suggest a book to everyone. But, I cannot resist. A friend of mine, Ron Kaufman, has released his latest book aptly titled Uplifting Service. The book is, without a doubt, one of those books you MUST read.

Uplifting Service takes readers on a journey into a new world of service – a whole new perspective. It’s a paradigm shift that crushes all the old cliché’s of service and inspires immediate action. The book also showcases dynamic case studies – most, an absolute surprise to the reader (even to me). Instead of giving the reader a typical “How to be like…” scenario, Uplifting Service shows any business, leader, or person how to leverage strategies from the global powerhouses of service.

This book is perspective-changing read for leaders, managers, and front-line workers.  It’s packed with insights from the world’s best performing companies. And, if you thought service was “soft” business, this book will change your point of view. These stories and applications have delivered real value and profits and changed the entire game.

Like I said, I read so many books that it’s rare to find me this excited. Uplifting Service is a break-through book that will surprise and delight everyone. It’s a great book, bound to become one of the greatest because it has the power to uplift everything.

Get your copy of Uplifting Service at:http://www.amazon.com/exec/obidos/ISBN=0984762558/ronkaufmanA/ or watch the video onwww.UpliftingService.com

Buy the book today. And apply the message in this book ASAP. It will give your business an immediate and sustainable competitive advantage! I highly recommend this book!

Jim Cathcart, author of Relationship Selling.

The #1 new Customer Service to read this year!

by Motivation Expert, Jim Cathcart, CSP, CPAE

You can be the best meetings chair in your organization. You can also become the most popular presenter in your group. These are learnable skills and are not just reserved for those with magnetic personalities. You can do it. I can show you how.

Come with me and let’s discover how much better you can be. Click here for the details and the full table of contents in this training system.

Happy Audience = Happy Speaker

Dr. Alok Trivedi interviews Jim Cathcart on the history of the speaking profession and what it takes to create sustainable success in this industry.

Hear the stories of Earl Nightingale, Og Mandino, W. Clement Stone, Bill Gove and others  as Jim tells how he entered and mastered the speaking business.

Jim Cathcart on campus at USC

Here is the link to explore the details and to contact NSA/GLAC for materials and recordings from the event.

http://www.nsaglac.org/meetings/meeting_1-14-2012.php

USC-NSA_GLAC Distinguished Speakers Symposium

In addition to the presentations both Cathcart and Salsbury allowed NSA to auction off some personal coaching

NSA/GLAC Presents: Distinguished Speakers Symposium Hosted by The University of Southern California January 14, 2012  During this dynamic, content rich event, you will learn how to:  Become a successful, more engaging presenter  Build instant rapport with every audience member  Capture and hold every audience’s attention  Discover proven techniques for handling distractions  Observe the styles and techniques of some of the best in the business Secure more paid speaking engagements   Reserve your seat NOW!    THE ART OF CONNECTION Making a Difference from the Platform Presented by Glenna Salsbury, CSP, CPAE  Are you sharing The Authentic You™ in all your richness with your audiences? Your ability to discover and communicate your unique message is the essence of powerful platform presence. Glenna will identify specific ways for you to enhance your effectiveness (and your joy!) in your calling as a speaker. This may well be the pivotal message of your entire career. Don’t miss it! We will together consider several “avenues of access” which will help you identify your own authenticity. These will include: Finding your own voice Unearthing your own stories Creating an atmosphere of intimacy Learning the art of rhythm Daring to let the real you shine through Glenna Salsbury provides keynotes and seminars nationally and internationally. Glenna graduated from Northwestern University and holds a Masters Degree from UCLA and a Masters from Fuller Seminary. An active member of the National Speakers Association, Glenna has received the highest awards given in the realm of professional speaking.  In her personal life Glenna was married to the late Jim Salsbury, a former Detroit Lion and Green Bay Packer. She resides in Scottsdale, Arizona. (866) 416-7252info@nsaglac.orgwww.nsaglac.org USC Campus Popovich Hall, room 112  Parking $8.00  Click here for Parking Map Meeting at a Glance 8:00 AM – Registration 9:00 AM – Welcome 9:10 AM – Member Spotlight 9:30 AM – Glenna Salsbury Presents 12:30 PM – Lunch 1:15 PM  – Meet the Pro 1:30 PM – Jim Cathcart Presents 3:00 PM – Conclusion   Registration Includes BREAKFAST and LUNCH Member/Apprentice: $49 Platinum Member: $39 USC Professor: $49 Non-Member: $69 USC Student: $49 At the door: Member/Apprentice: $69 Platinum Member: $69 USC Professor: $69 Non-Member: $89 USC Student: $69 GET REGISTERED TODAY! PROFESSIONAL STORYTELLING TECHNIQUES Presented by Jim Cathcart, CSP, CPAEEven business speakers and educators can increase their impact through the intelligent use of stories. Learn how the top professional speakers use storytelling to imprint their messages on their audiences. Discover how to find your own stories See how to bring stories alive Recognize what amateur speakers do that kills their chances of success Hear examples of stories that have stood the test of time Understand the concept of a “Signature Story” to craft your own Jim Cathcart is an active motivational speaker, radio host and prolific author plus anexecutive coach to numerous high-achievers. In his personal time he plays Rock n Roll guitar in night clubs, rides his motorcycle on the twistiest roads he can find and runs the trails of the mountains near his home at least twice each week. He’s a proud parent and grandparent and an active civic leader. He serves as an advisor to the Schools of Business at both Pepperdine University and California Lutheran University.   January 14, 2012 USC Campus Popovich Hall, room 112

Youreeeka.com has captured an interview with Steve Jobs that I think you will really enjoy. Access it here easily and learn some profound secrets from one of the great marketers of all time.