by Sales & Motivation Expert Jim Cathcart

On November 15th I’ll be participating in and leading a portion of a national conference known as “Sales 2.0 Sales Strategies in a Social & Mobile World”.

This exciting event is being hosted by Selling Power Magazine and will be attended by hundreds of sales and marketing executives and company owners. There are 17 speakers doing various presentations, 18 if you count me.

Here is the Speaker Line-Up link:

If you’d like to attend this conference with me please drop me a quick note. I have a special enrollment that will save you hundreds of dollars off the $895 regular price.

Here is the link to their website and to my 101 Leaders Alliance website so that you can explore it further. The deadline for my special deal is October 24th so you must be enrolled by then. If you are a sales executive, sales manager or business owner then please plan to attend this exciting and value-packed event.

101 Leaders Alliance site 

Selling Power Sales 2.0 Conference site 

I really hope to see you there.

In the Spirit of Growth,

Jim Cathcart, CEO & Founder of the 101 Leaders Alliance

Here’s a special bonus; a link to a short video interview where Gerhard interviewed me about my Most Memorable Sale (to Harley-Davidson Company) with a special treat at the end of the video. Enjoy!

by Motivation Expert, Jim Cathcart

How many of your customers have over 5000 followers on Linked-in, Facebook or Twitter?  So, instead of telling five people about their service hiccup with you, they can now instantly tell a thousand times that number!  It would not take many unhappy customers to cut a sizeable dent in your bottom line and brand reputation.  With customer expectations up 33% over this time last year, you are very vulnerable to a today’s wired and potentially dangerous customers.

Wired and dangerous is the picture of today’s new normal customer. Customers are wired in two ways—they are edgy, impatient and quick to exit on the slightest hiccup, like they’ve had too much coffee.  But, they are also wired in the sense they have the Internet-enabled capacity to communicate instantly with hundreds or thousands of other customers.  Their influence-power also makes them dangerous.  If they receive poor or impersonal service they talk back—with a single snarky video or damning review gone viral, they can bring down an entire company.

Wired and Dangerous: How Your Customers Have Changed and What to do about it is a must-read for anyone with customers in this cyber age.  Zappos CEO Tony Hsieh raved about this book; Lou Dobbs declared it “an irresistible page turnings look at today’s empowered customer.”  I am happy to recommend this new book written by my friends Chip Bell and John Paterson.  Count on it giving you a whole new look at how to serve today’s new normal customer in today’s not-so-normal world.

In this provocative book, they provide a tested formula for transforming today’s edgy customers into eager partners. Using real-world examples, they detail powerful ways to bring harmony to a relationship that was out of whack even before the Internet. I hope you will buy a copy and recommend it to your friends.  Be forewarned:   get ready for a wild ride!

Chip R. Bell

chip@chipbell.com

214-522-5777

www.chipbell.com

by Motivation & Sales Expert, Jim Cathcart

Everyone needs time to reflect in order to learn what the best next steps can be.

“Without Reflection there is no true Learning.” Kevin Buck

Let’s cruise to Alaska together on May 21, 2011. I’m cruising on the world-class Crystal Symphony from San Francisco round-trip to Alaska departing May 21st and returning on June 2nd. We will be stopping in Victoria Island, BC on “Victoria Day” and then; Vancouver, Sitka, Ketchikan, Juneau, Skagway and more. I’m not booking the cruise, I’m taking it. I will be doing some work for the cruise line while I’m on board but mostly I’ll be traveling as a passenger.

That presents an opportunity. Why don’t you join me and use this once-in-a-lifetime vacation cruise as a time to rethink your business, reflect on your life and take a deep look at the choices you could make. Like me, over 8000 baby boomers are going to turn 65 every day between now and 2029. Most of us are NOT ready to “retire” in the sense that our parents used to do that. In fact, what many of us are doing is recommitting to our careers in a whole new way!

I’m not only now speaking around the world (last year included Macau, China; Bogota’, Colombia; Santiago, Chile; Warsaw, Poland; Whistler, Canada; and Barcelona, Spain) but I’m also playing Rock & Roll guitar and singing in night clubs and at conventions. My business has reactivated in new and exciting ways. I find that my clients are doing the same. What about you?

• Isn’t it time you took a careful, objective look at how your business and your life are working, so that you can make some mid-course corrections?
• What have you been waiting to think about, that might not allow you much longer to wait before you start feeling the effects of putting it off?
• Where is your real talent? Is that what you are using most and best?
• How productive and supportive are your primary relationships? Would a better application of Relationship Intelligence® be valuable to you?
• Would you like to restart your engines and get yourself “back in the game” more effectively?
• Wouldn’t it be great to have someone who you could “think aloud” with just to be sure you’re on the right track?
• If you invested a couple of weeks renewing yourself, your relationship with your partner, and your excitement about your life path, how quickly would that pay dividends in your business?
• If not now, when? If not Alaska, where? If not with me, with whom?
• Where will you get the motivation and clarity of thinking that truly taps your latent potential?

A Powerful and Valuable Time to Think…about what matters to you the most.

I’ll be leading onboard Parlor Discussions with the fascinating people who join me. We will explore ideas that will stretch your mind and touch your heart. You’ll be able to swap ideas with some truly substantial people. For years I’ve been hosting the “Sherwood Parlor Series” in Thousand Oaks, California and we’ve had: Authors, Psychologists, Astronauts, Musicians, Actors, Executives, and Educators from around the world as my featured guests. These insights and this level of dialogue is what you will experience in the Crystal Parlor Series with me.

You will be among a very few with whom I’ll spend up close discussion time at numerous points during the cruise. My focus will be on your needs and interests, and I’ll bring you many compelling ideas and insights. Before we sail I’ll send you a questionnaire to help you identify the topics and issues you’d most like to explore.

After the cruise I will remain on your advisory team for the rest of the year. If you have a question, need an outside opinion, want some reassurance, need a shoulder to lean on, or just want someone who’s really interested in you to listen, then I’m your guy. You will also be able to attend any online events I host during the remainder of the year at no additional fee. If I book two or twenty two webinars, skype conference calls, or the like, then you are welcome to attend as my “inner circle” guest.

It is Alaska! Memories for a lifetime. Imagine walking onto your balcony and seeing this!!!

Crystal Symphony is rated the #2 luxury cruise ship in the world next to its sister ship #1 Crystal Serenity. The folks who book these cruises are people you will really enjoy rubbing shoulders with. There will be a few days at sea so that you can enjoy the ship itself and participate in my programs and the world-class entertainment and education offered by Crystal itself. And there will be days where you can go ashore and explore this exotic and awe inspiring land.

If you’d like to join me and make this a life transforming experience for yourself (and your partner) then drop me a note today. I’m still refining the agenda and making sure that it is the best, most relaxing, and inspiring experience you could ever have. I’ll assure that your cruise experience takes the primary place and the times we spend together will become enhancements to what already will be a life-changing experience.

Check out the cruise schedule and pricing on the Crystal Symphony website, and if you are ready to book a cruise then let me know and I’ll plan to add my value to what Crystal can do for you. If you’d like to join this cruise and spend some quality time with me, call the cruise line today and pack your bags. My fee for this Inner Circle experience is only $1,000 and is separate from the cruise price. Bookings for the cruise will be handled by Crystal Cruises and are not part of the relationship with me or Cathcart Institute. I hope to see you on board.

by Motivation & Sales Expert Jim Cathcart

See the invisible and Do the impossible

I would like to recommend an amazing new book: Flash Foresight: How to See the Invisible and Do the Impossible Seven Radical Principles That Will Transform Your Business by Daniel Burrus.  It will totally change the way you think about your business as he teaches you to solve “impossible” problems, unearth “invisible” opportunities, and create must-have products and high-demand services that will drive growth for your business now and into the future.

Daniel has an extraordinary limited time opportunity for anyone who purchases a book from his website, see link below. With each book purchased, you will have access to a premium package of bonus gift offerings from 40 top business, sales and marketing gurus, which are valued at over $20,000.00! Time is limited, take a look now http://www.flashforesight.com/buy-book

I’ve known Dan Burrus for more than 20 years. We’ve ridden motorcycles together, played Rock & Roll music and participated in Business Meetings, Strategic Planning discussions and more. He’s a man I consider not only a friend but also a Mentor.

I’ve added some free books to the bonus package for those who buy his book. You’ll love this book and the bonus items will take your breath away. Check it out today!

by Jim Cathcart, Motivation Expert

Here are some quotes that you are welcome to use in your own publications. All we request is that you clearly show your source (Jim Cathcart) and, when appropriate, you provide a link to our website: http://Cathcart.com. We hope you enjoy them.

HERE ARE SOME QUOTES FROM JIM CATHCART THAT YOU ARE WELCOME TO SHARE:

Cathcart on Relationship Intelligence®:

“The more intelligently you choose, create and grow the right relationships the greater your success will be. Relationship Intelligence® will have more impact on your life that IQ or even EQ.”

Cathcart on Embracing Change:

“Change comes from you or to you. Either way, your business doesn’t advance until you do. Learn to re-examine your thinking, your skills and your goals every day. Become the person who would attract the results you seek.”

Cathcart on Intelligent Motivation:

“Self motivation means getting yourself to do what needs to be done whether you feel like it or not. That is what separates  the achievers from the followers.”

Cathcart on High-Value Relationships:

“Your life is a series of relationships. The higher the percentage of High-Value Relationships, the greater your prospects for success. Turn each of your relationships into a High-Value Relationship.”

Cathcart on Strategy:

“To embrace change and sustain growth, people require the right: Mindset, Skillsets and Systems.

All of these must grow from the Strategic Purpose of the organization.”

Cathcart on Leadership:

“If you can’t lead yourself, you are not ready to lead others. All leadership must begin with self leadership.”

Cathcart on Public Speaking

“In speaking it is not the speaker, the presentation nor the message that matters most.

What matters most is: The Value The Audience Will Get By Listening To And Applying Your Message”

Cathcart on Sales & Service:

“The purpose of selling is to build profitable relationships. Without relationships there are only transactions and every day is just as hard as the one before it. With stronger sales relationships every day will be easier, more profitable and more fun!”

Cathcart on Growth:

“Nature never stands still, Neither can a business. A business is a living system. We must continually grow as people, as an organization and in our capacity to serve our constituents. When we stop growing we start to rot.”

Cathcart on Customer Loyalty:

“Customer loyalty is something you should Give rather than merely seek to recieve. It is best earned by staying loyal to your customers over time even when they don’t seem loyal to you. Then they always feel connected with you.”

If you’d like a weekly idea or audio clip with ideas like these, simply sign up for The Acorn E-Letter at this link: http://cathcart.com/acorn-e-letter/