<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Cathcart Institute &#187; Relationship Selling &#8482;</title>
	<atom:link href="http://cathcart.com/category/sales-training/relationship-selling/feed/" rel="self" type="application/rss+xml" />
	<link>http://cathcart.com</link>
	<description>Intelligent Motivation for a Challenging World</description>
	<lastBuildDate>Sun, 05 Feb 2012 20:55:57 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.3.1</generator>
		<item>
		<title>New Mobile App for Relationship Selling</title>
		<link>http://cathcart.com/2012/01/new-mobile-app-for-relationship-selling/</link>
		<comments>http://cathcart.com/2012/01/new-mobile-app-for-relationship-selling/#comments</comments>
		<pubDate>Wed, 25 Jan 2012 23:48:35 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Books by Jim Cathcart]]></category>
		<category><![CDATA[Cathcart Institute]]></category>
		<category><![CDATA[Motivation]]></category>
		<category><![CDATA[Relationship Intelligence®]]></category>
		<category><![CDATA[Relationship Selling (tm)]]></category>
		<category><![CDATA[Sales Training]]></category>
		<category><![CDATA[Behavioral Economics]]></category>
		<category><![CDATA[Self-Improvement]]></category>

		<guid isPermaLink="false">http://cathcart.com/?p=3655</guid>
		<description><![CDATA[I&#8217;m excited to announce the new Mobile App for Relationship Selling! This $7.99 tool has over $250 worth of training resources within it. We have incorporated 150 short sales messages from my 12 CD Relationship Selling Sales Readiness Series plus the entire 240 page hardcover book of Relationship Selling in PDF form for your easy [...]]]></description>
			<content:encoded><![CDATA[<p><iframe src="http://www.youtube.com/embed/nJJZ-J1pCLo?rel=0" frameborder="0" width="640" height="480"></iframe></p>
<p>I&#8217;m excited to announce the new <a title="Order the Mobile App here" href="http://itunes.apple.com/us/app/relationship-selling-by-jim/id492798686?mt=8&amp;ign-mpt=uo%3D4" target="_blank">Mobile App for Relationship Selling</a>!</p>
<p>This $7.99 tool has over $250 worth of training resources within it. We have incorporated 150 short sales messages from my 12 CD Relationship Selling Sales Readiness Series plus the entire 240 page hardcover book of Relationship Selling in PDF form for your easy access via your iPhone, iPad, laptop or other mobile device.</p>
<p>I&#8217;m thrilled to bring all of this to you so affordably. <a title="Access the App in iTunes" href="http://itunes.apple.com/us/app/relationship-selling-by-jim/id492798686?mt=8&amp;ign-mpt=uo%3D4" target="_blank">Please review the app</a> and let me know what you think. I&#8217;d love to hear your feedback and will happily support your sales growth in whatever ways I can.</p>
<div class="wp-caption alignnone" style="width: 492px"><a title="To Order from iTunes Click Here " href="http://itunes.apple.com/us/app/relationship-selling-by-jim/id492798686?mt=8&amp;ign-mpt=uo%3D4" target="_blank"><img title="Relationship Selling Mobile App" src="http://cathcart.com/wp-content/uploads/2012/01/Relationship-Selling-Mobile-App1.png" alt="" width="482" height="381" /></a><p class="wp-caption-text">Click the image to Order the App for just $7.99</p></div>
<p><a title="Order the $7.99 Mobile App Today" href="http://itunes.apple.com/us/app/relationship-selling-by-jim/id492798686?mt=8&amp;ign-mpt=uo%3D4" target="_blank">To order this exciting new App with 9 1/2 hours of audio messages and the full ebook click here now. </a></p>
<p>Jim Cathcart</p>
<p>&nbsp;</p>
]]></content:encoded>
			<wfw:commentRss>http://cathcart.com/2012/01/new-mobile-app-for-relationship-selling/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Jim Cathcart chosen as Top 5 Speaker for 3rd Year!</title>
		<link>http://cathcart.com/2012/01/top-sales-speakers/</link>
		<comments>http://cathcart.com/2012/01/top-sales-speakers/#comments</comments>
		<pubDate>Tue, 17 Jan 2012 19:54:28 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Cathcart Institute]]></category>
		<category><![CDATA[Cathcart.com]]></category>
		<category><![CDATA[Customer Loyalty]]></category>
		<category><![CDATA[General Interest]]></category>
		<category><![CDATA[Motivation Expert]]></category>
		<category><![CDATA[Motivational Speaker]]></category>
		<category><![CDATA[Motivational speakers]]></category>
		<category><![CDATA[Professional Speaker]]></category>
		<category><![CDATA[Relationship Selling (tm)]]></category>
		<category><![CDATA[Sales Training]]></category>
		<category><![CDATA[Intelligent Motivation]]></category>
		<category><![CDATA[jim cathcart]]></category>
		<category><![CDATA[Motivation]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[Self-Improvement]]></category>

		<guid isPermaLink="false">http://cathcart.com/?p=3638</guid>
		<description><![CDATA[&#160; Each year, Speakers Platform recognizes five speakers within ten popular topic areas. Excellence in speaking is based on: expertise, professionalism, client testimonials, presentation skills and original contribution to the field. The only substantive requirement is that the candidates&#8217; standard keynote presentation fee be under $25,000USD. Once the nominees are chosen, online voters determine the [...]]]></description>
			<content:encoded><![CDATA[<div id="attachment_3640" class="wp-caption alignnone" style="width: 452px"><a title="Cathcart selected as Top 5 Sales Speaker" href="http://speaking.com/top5/" target="_blank"><img class=" wp-image-3640     " title="Top 5 Speaker Jim Cathcart" src="http://cathcart.com/wp-content/uploads/2012/01/top5version8.jpg" alt="Jim Cathcart selected as Top 5 Sales/Service Speaker" width="442" height="212" /></a><p class="wp-caption-text">Jim Cathcart selected for 3rd consecutive year as Top 5 Speaker</p></div>
<p>&nbsp;</p>
<ul>
<ul>Each year, Speakers Platform recognizes five speakers within ten popular topic areas. Excellence in speaking is based on: expertise, professionalism, client testimonials, presentation skills and original contribution to the field. The only substantive requirement is that the candidates&#8217; standard keynote presentation fee be under $25,000USD. Once the nominees are chosen, online voters determine the final Top5 honorees.</ul>
</ul>
<p>Over 13,000 votes were received at Speaking.com for the initial 157 nominees- from business leaders, educators, association members and others from around the world. Many voters praised the nominees for having a profoundly positive impact on their lives; a living testament to the far reach and valuable work of all the nominees. Please join us in congratulating your 2012 honorees!</p>
<p>It is a great honor to be recognized in this way and to receive it for three years in a row is a very special honor!</p>
<p>Jim Cathcart is known worldwide for his many books and seminars on Relationship Selling and The Acorn Principle. In the past few years he has delivered lectures and consulted with clients in: Warsaw, Poland; Macau, China; Juneau, Alaska; Santiago, Chile; Panama City, Panama; San Jose, Costa Rica; Bogota&#8217;, Colombia; and across the USA and Canada.</p>
<p>He has also lectured, as recently as last week, as a featured presenter in the University of Southern California&#8217;s Distinguished Speakers Symposium, cosponsored by the National Speakers Association&#8217;s Los Angeles Chapter. As the author of 16 books including two international bestsellers, Jim Cathcart is in demand worldwide.</p>
<p>For scheduling information or to see a video of some of his presentations, go to <a title="Speakers Platform Bureau" href="http://speaking.com/top5/" target="_blank">Speaking.com</a> or directly to the &#8220;<a title="Video clips of Jim Cathcart, motivation expert" href="http://cathcart.com/video-clips-of-jim-cathcarts-speeches-interviews/" target="_blank">See Jim on video&#8221; tab at Cathcart.com</a>.</p>
]]></content:encoded>
			<wfw:commentRss>http://cathcart.com/2012/01/top-sales-speakers/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Relationship Intelligence®</title>
		<link>http://cathcart.com/2012/01/relationship-intelligence-3/</link>
		<comments>http://cathcart.com/2012/01/relationship-intelligence-3/#comments</comments>
		<pubDate>Mon, 09 Jan 2012 00:26:23 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Cathcart Institute]]></category>
		<category><![CDATA[Everyday Intelligence]]></category>
		<category><![CDATA[Intelligent Motivation]]></category>
		<category><![CDATA[Motivational Speaker]]></category>
		<category><![CDATA[Relationship Intelligence®]]></category>
		<category><![CDATA[Relationship Selling (tm)]]></category>
		<category><![CDATA[Customer Loyalty]]></category>
		<category><![CDATA[High-Value Relationships]]></category>
		<category><![CDATA[Sales Training]]></category>

		<guid isPermaLink="false">http://cathcart.com/?p=3616</guid>
		<description><![CDATA[by Hall of Fame Motivational Speaker and Bestselling Author Jim Cathcart Jim Cathcart owns the trademark &#8220;Relationship Intelligence®&#8221;. This eludes to the concept of treating relationships as Assets and being progressively more and more intelligent about the relationships in your business and your life. Since your life is a series of relationships, the more intelligent [...]]]></description>
			<content:encoded><![CDATA[<p>by Hall of Fame Motivational Speaker and Bestselling Author Jim Cathcart</p>
<p>Jim Cathcart owns the trademark &#8220;Relationship Intelligence®&#8221;. This eludes to the concept of treating relationships as Assets and being progressively more and more intelligent about the relationships in your business and your life.</p>
<p>Since your life is a series of relationships, the more intelligent you can be about them the better your life will be.</p>
<p>This 1 minute 56 second video explains the concept behind the speeches and seminars that Jim Cathcart conducts on this topic. It also shows what he focuses on in his consulting with organizations and top leaders.</p>
<p><iframe src="http://www.youtube.com/embed/Wr_QgIPzDsY?rel=0" frameborder="0" width="420" height="315"></iframe></p>
<p>For more information on Jim Cathcart&#8217;s availability contact: info@cathcart.com.</p>
]]></content:encoded>
			<wfw:commentRss>http://cathcart.com/2012/01/relationship-intelligence-3/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Top 5 Sales Speakers</title>
		<link>http://cathcart.com/2011/11/top-5-sales-speakers/</link>
		<comments>http://cathcart.com/2011/11/top-5-sales-speakers/#comments</comments>
		<pubDate>Wed, 16 Nov 2011 21:14:21 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Cathcart.com]]></category>
		<category><![CDATA[Intelligent Motivation]]></category>
		<category><![CDATA[Motivation Expert]]></category>
		<category><![CDATA[Motivational Speaker]]></category>
		<category><![CDATA[Motivational speakers]]></category>
		<category><![CDATA[Relationship Selling (tm)]]></category>
		<category><![CDATA[Sales Training]]></category>
		<category><![CDATA[Customer Loyalty]]></category>
		<category><![CDATA[jim cathcart]]></category>
		<category><![CDATA[Professional Speaker]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[Self-Improvement]]></category>

		<guid isPermaLink="false">http://cathcart.com/?p=3572</guid>
		<description><![CDATA[by Jim Cathcart, CSP, CPAE In 2010 and again in 2011 I was honored to be selected as one of the Top 5 Sales Speakers in an online selection from among 150 nominees and voted upon by 15,000 respondents in the meetings industry. This award represents a substantial sentiment among those voting when you consider [...]]]></description>
			<content:encoded><![CDATA[<p>by Jim Cathcart, CSP, CPAE</p>
<p>In 2010 and again in 2011 I was honored to be selected as one of the Top 5 Sales Speakers in an online selection from among 150 nominees and voted upon by 15,000 respondents in the meetings industry. This award represents a substantial sentiment among those voting when you consider who the other nominees are. I&#8217;m truly grateful for the votes and the congratulations I&#8217;ve received.</p>
<p>I pledge to be constantly learning and becoming more worthy of your support with each passing year.</p>
<p><a href="http://www.speaking.com/top5/2011.php" target="_blank"><img class="alignnone size-full wp-image-3573" title="Top 5 Speakers Nomination Form" src="http://cathcart.com/wp-content/uploads/2011/11/Screen-shot-2011-11-16-at-1.10.10-PM.png" alt="" width="596" height="483" /></a></p>
<p>For more information on Jim Cathcart you may go to the Speakers Platform website, explore this (Cathcart.com) website and check Jim out on Linkedin (cathcartinstitute) and Facebook (jimcathcart) plus YouTube (jimcathcart).</p>
<p><a href="http://cathcart.com/wp-content/uploads/2011/11/top5version4.jpg"><img class="alignnone size-full wp-image-3575" title="Top 5 Speaker logo" src="http://cathcart.com/wp-content/uploads/2011/11/top5version4.jpg" alt="" width="601" height="272" /></a></p>
]]></content:encoded>
			<wfw:commentRss>http://cathcart.com/2011/11/top-5-sales-speakers/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>November 15, 2011 Santa Monica, CA</title>
		<link>http://cathcart.com/2011/10/november-15-2011-santa-monica-ca/</link>
		<comments>http://cathcart.com/2011/10/november-15-2011-santa-monica-ca/#comments</comments>
		<pubDate>Wed, 12 Oct 2011 21:40:50 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[101 Leaders]]></category>
		<category><![CDATA[Cathcart Institute]]></category>
		<category><![CDATA[Cathcart.com]]></category>
		<category><![CDATA[Guitars]]></category>
		<category><![CDATA[High-Value Relationships]]></category>
		<category><![CDATA[Intelligent Motivation]]></category>
		<category><![CDATA[Motivational Speaker]]></category>
		<category><![CDATA[Motivational speakers]]></category>
		<category><![CDATA[Music]]></category>
		<category><![CDATA[Relationship Selling (tm)]]></category>
		<category><![CDATA[Sales Training]]></category>
		<category><![CDATA[jim cathcart]]></category>

		<guid isPermaLink="false">http://cathcart.com/?p=3560</guid>
		<description><![CDATA[by Sales &#38; Motivation Expert Jim Cathcart On November 15th I&#8217;ll be participating in and leading a portion of a national conference known as &#8220;Sales 2.0 Sales Strategies in a Social &#38; Mobile World&#8221;. This exciting event is being hosted by Selling Power Magazine and will be attended by hundreds of sales and marketing executives [...]]]></description>
			<content:encoded><![CDATA[<p>by Sales &amp; Motivation Expert Jim Cathcart</p>
<p>On November 15th I&#8217;ll be participating in and leading a portion of a national conference known as &#8220;Sales 2.0 Sales Strategies in a Social &amp; Mobile World&#8221;.</p>
<p>This exciting event is being hosted by <a title="Selling Power Magazine " href="http://www.sellingpower.com" target="_blank">Selling Power Magazine </a>and will be attended by hundreds of sales and marketing executives and company owners. There are 17 speakers doing various presentations, 18 if you count me.</p>
<p>Here is the <a title="Speaker List for Sales 2.0 Conference" href="http://www.sales20conf.com/SocialMedia/speakers.html" target="_blank">Speaker Line-Up</a> link:</p>
<p>If you&#8217;d like to attend this conference with me please drop me a quick note. I have a special enrollment that will save you hundreds of dollars off the $895 regular price.</p>
<p>Here is the link to their website and to my 101 Leaders Alliance website so that you can explore it further. The deadline for my special deal is October 24th so you must be enrolled by then. If you are a sales executive, sales manager or business owner then please plan to attend this exciting and value-packed event.</p>
<p><a title="101 Leaders Alliance" href="http://www.101Leaders.com" target="_blank">101 Leaders Alliance site </a></p>
<p><a title="Sales 2.0 Conference website" href="http://www.sales20conf.com/socialmedia" target="_blank">Selling Power Sales 2.0 Conference site </a></p>
<p>I really hope to see you there.</p>
<p>In the Spirit of Growth,</p>
<p><a title="Conference website " href="http://www.sales20conf.com/socialmedia" target="_blank"><img class="alignnone size-full wp-image-3561" title="Selling Power 2.0 Conference" src="http://cathcart.com/wp-content/uploads/2011/10/Selling-Power-2.0-Conference.png" alt="" width="706" height="501" /></a>Jim Cathcart, CEO &amp; Founder of the 101 Leaders Alliance</p>
<p>Here&#8217;s a special bonus; a link to a short video interview where Gerhard interviewed me about my Most Memorable Sale (to Harley-Davidson Company) with a special treat at the end of the video. Enjoy!</p>
<p><a title="Jim's Most Memorable Sale Story + music bonus" href="http://www.sellingpower.com/content/video/index.php?mid=140&amp;pageNum=1&amp;catid=18#.TpMRRJ2TcL8.facebook" target="_blank"><img class="alignnone size-full wp-image-3562" title="Video HD Story SellingPower.com" src="http://cathcart.com/wp-content/uploads/2011/10/Video-HD-Story-SellingPower.com_.png" alt="" width="825" height="476" /></a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
]]></content:encoded>
			<wfw:commentRss>http://cathcart.com/2011/10/november-15-2011-santa-monica-ca/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Most Memorable Sale</title>
		<link>http://cathcart.com/2011/10/most-memorable-sale/</link>
		<comments>http://cathcart.com/2011/10/most-memorable-sale/#comments</comments>
		<pubDate>Mon, 10 Oct 2011 15:52:44 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Cathcart Institute]]></category>
		<category><![CDATA[Cathcart.com]]></category>
		<category><![CDATA[Everyday Intelligence]]></category>
		<category><![CDATA[General Interest]]></category>
		<category><![CDATA[Guitars]]></category>
		<category><![CDATA[Motivational Speaker]]></category>
		<category><![CDATA[Motivational speakers]]></category>
		<category><![CDATA[Music]]></category>
		<category><![CDATA[Relationship Intelligence®]]></category>
		<category><![CDATA[Relationship Selling (tm)]]></category>
		<category><![CDATA[Sales Training]]></category>
		<category><![CDATA[cathcart]]></category>
		<category><![CDATA[High-Value Relationships]]></category>

		<guid isPermaLink="false">http://cathcart.com/?p=3552</guid>
		<description><![CDATA[by Jim Cathcart, author of Relationship Selling Not long ago my friend and colleague Gerhard Gschwandtner, publisher of Selling Power Magazine interviewed me for his publication. He asked me about my most memorable sales experience. It didn&#8217;t take me long to think of it; the sale was to Harley-Davidson Motorcycle Company and I was being [...]]]></description>
			<content:encoded><![CDATA[<p>by Jim Cathcart, author of Relationship Selling</p>
<p>Not long ago my friend and colleague Gerhard Gschwandtner, publisher of <a title="Selling Power Magazine" href="http://www.sellingpower.com" target="_blank">Selling Power Magazine</a> interviewed me for his publication. He asked me about my most memorable sales experience.</p>
<p>It didn&#8217;t take me long to think of it; the sale was to <a title="Harley Davidson Motorcycles " href="http://www.harleydavidson.com" target="_blank">Harley-Davidson Motorcycle Company</a> and I was being considered as the potential keynote speaker for their 100 Year Anniversary dealers convention.<br />
Here is the story in video with a special surprise at the end of the video. I hope you enjoy it.</p>
<p><object id="player1" width="329" height="280" classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="image" value="http://www.sellingpower.com/img/content/video/DRSS/DRSS_cathcart_jim_dr004.jpg" /><param name="allowfullscreen" value="true" /><param name="autostart" value="false" /><param name="quality" value="high" /><param name="allowscriptaccess" value="always" /><param name="flashvars" value="file=http://web3.streamhoster.com/sellingpower/SPDR/FLASH/cathcart_jim_dr004.flv" /><param name="src" value="http://www.sellingpower.com/inc/content/player/jwplayer/player.swf" /><embed id="player1" width="329" height="280" type="application/x-shockwave-flash" src="http://www.sellingpower.com/inc/content/player/jwplayer/player.swf" image="http://www.sellingpower.com/img/content/video/DRSS/DRSS_cathcart_jim_dr004.jpg" allowfullscreen="true" autostart="false" quality="high" allowscriptaccess="always" flashvars="file=http://web3.streamhoster.com/sellingpower/SPDR/FLASH/cathcart_jim_dr004.flv" /></object></p>
<p>If you&#8217;d like to train your own sales team to think like this then please give me a call.<br />
In the Spirit of Growth,<br />
Jim Cathcart<br />
800-222-4883<br />
info@cathcart.com</p>
]]></content:encoded>
			<wfw:commentRss>http://cathcart.com/2011/10/most-memorable-sale/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
<enclosure url="http://web3.streamhoster.com/sellingpower/SPDR/FLASH/cathcart_jim_dr004.flv" length="21148964" type="video/x-flv" />
		</item>
		<item>
		<title>Improving Salespeople for 34 years</title>
		<link>http://cathcart.com/2011/06/sales-improvement/</link>
		<comments>http://cathcart.com/2011/06/sales-improvement/#comments</comments>
		<pubDate>Wed, 15 Jun 2011 00:27:33 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Books by Jim Cathcart]]></category>
		<category><![CDATA[Cathcart Institute]]></category>
		<category><![CDATA[Cathcart.com]]></category>
		<category><![CDATA[General Interest]]></category>
		<category><![CDATA[Intelligent Motivation]]></category>
		<category><![CDATA[Motivational Speaker]]></category>
		<category><![CDATA[Motivational speakers]]></category>
		<category><![CDATA[Professional Speaker]]></category>
		<category><![CDATA[Relationship Selling (tm)]]></category>
		<category><![CDATA[Sales Training]]></category>
		<category><![CDATA[jim cathcart]]></category>
		<category><![CDATA[Motivation]]></category>
		<category><![CDATA[Rock n Roll]]></category>

		<guid isPermaLink="false">http://cathcart.com/?p=3486</guid>
		<description><![CDATA[PRESS RELEASE From Cathcart Institute, Inc. , Thousand Oaks, CA, USA Contact: Jim Cathcart, CEO  800-222-4883 34 Years of Helping People Grow June 16, 2011 marks the 34th Anniversary of Cathcart Institute, Inc. of Thousand Oaks, California. Over 2,700 clients worldwide in a vast array of industries have been improved through the motivation and training [...]]]></description>
			<content:encoded><![CDATA[<p><strong>PRESS RELEASE </strong></p>
<div>From Cathcart Institute, Inc. , Thousand Oaks, CA, USA</div>
<div>Contact: Jim Cathcart, CEO  800-222-4883</div>
<div><strong>34 Years of Helping People Grow</strong></div>
<div><strong><br />
</strong></div>
<div><strong><a href="http://cathcart.com/wp-content/uploads/2011/06/Biz-Card-2011.png"><img class="alignnone size-full wp-image-3487" title="Biz Card 2011" src="http://cathcart.com/wp-content/uploads/2011/06/Biz-Card-2011.png" alt="" width="533" height="353" /></a><br />
</strong></div>
<div>June 16, 2011 marks the 34th Anniversary of Cathcart Institute, Inc. of Thousand Oaks, California.</div>
<div>Over 2,700 clients worldwide in a vast array of industries have been improved through the motivation</div>
<div>and training of Cathcart Institute, Inc.</div>
<div>Best known for its founder, Motivation &amp; Sales Expert, Jim Cathcart, the Hall of Fame Professional Speaker,</div>
<div>and Author of 15 books including 2 international bestsellers: Relationship Selling and The Acorn Principle.</div>
<div></div>
<div>Cathcart Insitute, Inc. is the original source of the book, system and concept known worldwide as</div>
<div>&#8220;Relationship Selling.&#8221; Mr. Cathcart first authored this book in the early 1980s and has published it in</div>
<div>many forms; print, audio &amp; video over the past 34 years.</div>
<div>Cathcart is the past national president of the National Speakers Association, a worldwide professional society</div>
<div>for those who earn their living by delivering keynote speeches, seminars and leading meetings. He is the Author</div>
<div>of The Acorn Principle, another worldwide best seller now translated into multiple languages.</div>
<div>Among professional speakers Jim Cathcart is one of the most decorated and accomplished of all. He has been inducted</div>
<div>into the Speaker Hall of Fame, received the Certified Speaking Professional designation, and received The Golden Gavel Award from Toastmasters International, The Cavett Award, Lifetime Achievement Award, Legends of the Speaking Profession Award, and had the Jim Cathcart Service Award named in his honor.</div>
<div>He has also been chosen as one of the Top 5 Speakers on Sales &amp; Service via internet survey for both 2010 and 2011. Selected as &#8221;One of the Top 100 Minds in Personal Development&#8221; by Executive Excellence Magazine.</div>
<div></div>
<div>Jim Cathcart is still actively speaking worldwide to large and small audiences. In the past 18 months he has delivered seminars and keynotes in: Macau, China; Warsaw, Poland; Santiago, Chile; Panama City, Panama; San Juan, Costa Rica; Bogota, Colombia; Caracas, Venezuela; Sitka &amp; Juneau, Alaska; Vancouver, Canada; Cabo San Lucas, Mexico and throughout the domestic USA.</div>
<div>Additionally, Jim Cathcart is a rock &amp; roll guitarist and singer plus an active civic leader.</div>
<div>For information on Relationship Selling or Cathcart Institute, Inc. visit their website <a href="http://Cathcart.com/" target="_blank">http://Cathcart.com</a> or cathcartinstitute on Linkedin.com,</div>
<div>jimcathcart on Facebook.</div>
]]></content:encoded>
			<wfw:commentRss>http://cathcart.com/2011/06/sales-improvement/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Wired &amp; Dangerous</title>
		<link>http://cathcart.com/2011/06/wired-dangerous/</link>
		<comments>http://cathcart.com/2011/06/wired-dangerous/#comments</comments>
		<pubDate>Sun, 05 Jun 2011 00:18:42 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Behavioral Economics]]></category>
		<category><![CDATA[Books by Jim Cathcart]]></category>
		<category><![CDATA[Cathcart Institute]]></category>
		<category><![CDATA[challenging times]]></category>
		<category><![CDATA[Customer Loyalty]]></category>
		<category><![CDATA[Everyday Intelligence]]></category>
		<category><![CDATA[General Interest]]></category>
		<category><![CDATA[High-Value Relationships]]></category>
		<category><![CDATA[Motivational speakers]]></category>
		<category><![CDATA[Relationship Intelligence®]]></category>
		<category><![CDATA[Relationship Intelligence® Training]]></category>
		<category><![CDATA[Relationship Selling (tm)]]></category>
		<category><![CDATA[Accountability]]></category>
		<category><![CDATA[Intelligent Motivation]]></category>

		<guid isPermaLink="false">http://cathcart.com/?p=3481</guid>
		<description><![CDATA[by Motivation Expert, Jim Cathcart How many of your customers have over 5000 followers on Linked-in, Facebook or Twitter?  So, instead of telling five people about their service hiccup with you, they can now instantly tell a thousand times that number!  It would not take many unhappy customers to cut a sizeable dent in your [...]]]></description>
			<content:encoded><![CDATA[<p>by Motivation Expert, Jim Cathcart</p>
<p>How many of your customers have over 5000 followers on Linked-in, Facebook or Twitter?  So, instead of telling five people about their service hiccup with you, they can now <strong>instantly</strong> tell a thousand times that number!  It would not take many unhappy customers to cut a sizeable dent in your bottom line and brand reputation.  With customer expectations up 33% over this time last year, you are very vulnerable to a today’s wired and potentially dangerous customers.</p>
<p>Wired and dangerous is the picture of today’s new normal customer. Customers are wired in two ways&#8212;they are edgy, impatient and quick to exit on the slightest hiccup, like they’ve had too much coffee.  But, they are also wired in the sense they have the Internet-enabled capacity to communicate instantly with hundreds or thousands of other customers.  Their influence-power also makes them dangerous.  If they receive poor or impersonal service they talk back—with a single snarky video or damning review gone viral, they can bring down an entire company.</p>
<p><a title="Wired &amp; Dangerous" href="http://www.amazon.com/Wired-Dangerous-Customers-Changed-Business/dp/1605099759/ref=sr_1_1?ie=UTF8&amp;s=books&amp;qid=1305800392&amp;sr=1-1" target="_blank">Wired and Dangerous: How Your Customers Have Changed and What to do about it</a> is a must-read for anyone with customers in this cyber age.  Zappos CEO Tony Hsieh raved about this book; Lou Dobbs declared it “an irresistible page turnings look at today’s empowered customer.”  I am happy to recommend this new book written by my friends Chip Bell and John Paterson.  Count on it giving you a whole new look at how to serve today’s new normal customer in today’s not-so-normal world.</p>
<p>In this provocative book, they provide a tested formula for transforming today’s edgy customers into eager partners. Using real-world examples, they detail powerful ways to bring harmony to a relationship that was out of whack even before the Internet. I hope you will buy a copy and recommend it to your friends.  Be forewarned:   get ready for a wild ride!</p>
<p><a href="http://www.amazon.com/gp/reader/1605099759/ref=sib_dp_pt#reader-link" target="_blank"><img src="webkit-fake-url://2302AB3D-54BA-4558-868F-37E8DE614E38/ref=sib_dp_pt.jpg" alt="ref=sib_dp_pt.jpg" /></a></p>
<p>Chip R. Bell</p>
<p><a href="mailto:chip@chipbell.com">chip@chipbell.com</a></p>
<p>214-522-5777</p>
<p><a href="http://www.chipbell.com/">www.chipbell.com</a></p>
<p><object width="116" height="179" alt="Description: Final Cover Tiny" data="cid:image001.jpg@01CC17A4.22F4DD90" apple-width="yes" apple-height="yes"></object></p>
<p>&nbsp;</p>
]]></content:encoded>
			<wfw:commentRss>http://cathcart.com/2011/06/wired-dangerous/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>

