Archive for the ‘ Relationship Selling ™ ’ Category

by Jim Cathcart, CSP, CPAE

In 2010 and again in 2011 I was honored to be selected as one of the Top 5 Sales Speakers in an online selection from among 150 nominees and voted upon by 15,000 respondents in the meetings industry. This award represents a substantial sentiment among those voting when you consider who the other nominees are. I’m truly grateful for the votes and the congratulations I’ve received.

I pledge to be constantly learning and becoming more worthy of your support with each passing year.

For more information on Jim Cathcart you may go to the Speakers Platform website, explore this (Cathcart.com) website and check Jim out on Linkedin (cathcartinstitute) and Facebook (jimcathcart) plus YouTube (jimcathcart).

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by Sales & Motivation Expert Jim Cathcart

On November 15th I’ll be participating in and leading a portion of a national conference known as “Sales 2.0 Sales Strategies in a Social & Mobile World”.

This exciting event is being hosted by Selling Power Magazine and will be attended by hundreds of sales and marketing executives and company owners. There are 17 speakers doing various presentations, 18 if you count me.

Here is the Speaker Line-Up link:

If you’d like to attend this conference with me please drop me a quick note. I have a special enrollment that will save you hundreds of dollars off the $895 regular price.

Here is the link to their website and to my 101 Leaders Alliance website so that you can explore it further. The deadline for my special deal is October 24th so you must be enrolled by then. If you are a sales executive, sales manager or business owner then please plan to attend this exciting and value-packed event.

101 Leaders Alliance site 

Selling Power Sales 2.0 Conference site 

I really hope to see you there.

In the Spirit of Growth,

Jim Cathcart, CEO & Founder of the 101 Leaders Alliance

Here’s a special bonus; a link to a short video interview where Gerhard interviewed me about my Most Memorable Sale (to Harley-Davidson Company) with a special treat at the end of the video. Enjoy!

 

 

 

 

 

 

 

 

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by Jim Cathcart, author of Relationship Selling

Not long ago my friend and colleague Gerhard Gschwandtner, publisher of Selling Power Magazine interviewed me for his publication. He asked me about my most memorable sales experience.

It didn’t take me long to think of it; the sale was to Harley-Davidson Motorcycle Company and I was being considered as the potential keynote speaker for their 100 Year Anniversary dealers convention.
Here is the story in video with a special surprise at the end of the video. I hope you enjoy it.

If you’d like to train your own sales team to think like this then please give me a call.
In the Spirit of Growth,
Jim Cathcart
800-222-4883
info@cathcart.com

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PRESS RELEASE

From Cathcart Institute, Inc. , Thousand Oaks, CA, USA
Contact: Jim Cathcart, CEO  800-222-4883
34 Years of Helping People Grow


June 16, 2011 marks the 34th Anniversary of Cathcart Institute, Inc. of Thousand Oaks, California.
Over 2,700 clients worldwide in a vast array of industries have been improved through the motivation
and training of Cathcart Institute, Inc.
Best known for its founder, Motivation & Sales Expert, Jim Cathcart, the Hall of Fame Professional Speaker,
and Author of 15 books including 2 international bestsellers: Relationship Selling and The Acorn Principle.
Cathcart Insitute, Inc. is the original source of the book, system and concept known worldwide as
“Relationship Selling.” Mr. Cathcart first authored this book in the early 1980s and has published it in
many forms; print, audio & video over the past 34 years.
Cathcart is the past national president of the National Speakers Association, a worldwide professional society
for those who earn their living by delivering keynote speeches, seminars and leading meetings. He is the Author
of The Acorn Principle, another worldwide best seller now translated into multiple languages.
Among professional speakers Jim Cathcart is one of the most decorated and accomplished of all. He has been inducted
into the Speaker Hall of Fame, received the Certified Speaking Professional designation, and received The Golden Gavel Award from Toastmasters International, The Cavett Award, Lifetime Achievement Award, Legends of the Speaking Profession Award, and had the Jim Cathcart Service Award named in his honor.
He has also been chosen as one of the Top 5 Speakers on Sales & Service via internet survey for both 2010 and 2011. Selected as ”One of the Top 100 Minds in Personal Development” by Executive Excellence Magazine.
Jim Cathcart is still actively speaking worldwide to large and small audiences. In the past 18 months he has delivered seminars and keynotes in: Macau, China; Warsaw, Poland; Santiago, Chile; Panama City, Panama; San Juan, Costa Rica; Bogota, Colombia; Caracas, Venezuela; Sitka & Juneau, Alaska; Vancouver, Canada; Cabo San Lucas, Mexico and throughout the domestic USA.
Additionally, Jim Cathcart is a rock & roll guitarist and singer plus an active civic leader.
For information on Relationship Selling or Cathcart Institute, Inc. visit their website http://Cathcart.com or cathcartinstitute on Linkedin.com,
jimcathcart on Facebook.

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by Motivation Expert, Jim Cathcart

How many of your customers have over 5000 followers on Linked-in, Facebook or Twitter?  So, instead of telling five people about their service hiccup with you, they can now instantly tell a thousand times that number!  It would not take many unhappy customers to cut a sizeable dent in your bottom line and brand reputation.  With customer expectations up 33% over this time last year, you are very vulnerable to a today’s wired and potentially dangerous customers.

Wired and dangerous is the picture of today’s new normal customer. Customers are wired in two ways—they are edgy, impatient and quick to exit on the slightest hiccup, like they’ve had too much coffee.  But, they are also wired in the sense they have the Internet-enabled capacity to communicate instantly with hundreds or thousands of other customers.  Their influence-power also makes them dangerous.  If they receive poor or impersonal service they talk back—with a single snarky video or damning review gone viral, they can bring down an entire company.

Wired and Dangerous: How Your Customers Have Changed and What to do about it is a must-read for anyone with customers in this cyber age.  Zappos CEO Tony Hsieh raved about this book; Lou Dobbs declared it “an irresistible page turnings look at today’s empowered customer.”  I am happy to recommend this new book written by my friends Chip Bell and John Paterson.  Count on it giving you a whole new look at how to serve today’s new normal customer in today’s not-so-normal world.

In this provocative book, they provide a tested formula for transforming today’s edgy customers into eager partners. Using real-world examples, they detail powerful ways to bring harmony to a relationship that was out of whack even before the Internet. I hope you will buy a copy and recommend it to your friends.  Be forewarned:   get ready for a wild ride!

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Chip R. Bell

chip@chipbell.com

214-522-5777

www.chipbell.com

 

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